Privacy Policy
Effective Date: January 1, 2025
Aurora Sound Studios ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, use our services, or interact with us in any way. This policy applies to all users of our website and services, regardless of location.
1. Information We Collect
We collect several types of information from and about users of our services, including:
- Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, postal address, and payment information. We collect this information when you book a recording session, subscribe to our newsletter, or contact us through our website or other channels.
- Usage Data: We collect information about how you use our website and services, such as the pages you visit, the links you click, the time you spend on our website, and the search queries you submit.
- Device Information: We collect information about the device you use to access our website, such as your IP address, browser type, operating system, and device identifiers.
- Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device and used to remember your preferences and track your activity. You can control cookies through your browser settings.
2. How We Use Your Information
We use your information for various purposes, including:
- Providing and Improving Our Services: We use your information to provide you with the recording services you request, to personalize your experience, and to improve the quality of our website and services.
- Communicating With You: We use your information to communicate with you about your bookings, to respond to your inquiries, and to send you promotional materials and newsletters (if you have subscribed).
- Marketing and Advertising: We use your information to target our marketing and advertising efforts to your interests and preferences.
- Legal Compliance: We use your information to comply with applicable laws and regulations, such as tax laws and data protection laws.
- Security and Fraud Prevention: We use your information to protect our website and services from fraud, abuse, and other security threats.
3. How We Share Your Information
We may share your information with the following categories of recipients:
- Service Providers: We share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and website analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with our business partners who offer complementary products or services that may be of interest to you.
- Legal Authorities: We may disclose your information to legal authorities if we are required to do so by law or legal process, such as a subpoena or court order.
- Other Parties: We may share your information with other parties in connection with a merger, acquisition, or other corporate transaction.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. These measures include:
- Encryption: We use encryption to protect your sensitive information, such as your payment information, during transmission and storage.
- Access Controls: We restrict access to your information to authorized personnel who need it to perform their jobs.
- Security Monitoring: We monitor our systems for security vulnerabilities and incidents.
- Regular Audits: We conduct regular security audits to ensure that our security measures are effective.
However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes for which it was collected, as described in this Privacy Policy, or as required by law. When we no longer need your information, we will securely delete or anonymize it.
6. Your Rights
You have the following rights with respect to your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
- Portability: You have the right to receive your personal information in a portable format.
- Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
To exercise your rights, please contact us at the contact information provided below.
7. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us and we will take steps to delete the information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the "Effective Date" at the top of this policy. Your continued use of our website or services after the posting of changes constitutes your acceptance of the changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Aurora Sound Studios
Attn: Privacy Officer
3400 Fremont Ave N
Seattle, WA 98103
Email: [email protected]
Phone: (206) 555-1212
This Privacy Policy is governed by the laws of the State of Washington, without regard to its conflict of laws principles.
We appreciate your trust in Aurora Sound Studios. We are committed to protecting your privacy and providing you with a safe and enjoyable experience.
Policy drafted by: Elias Vance, Head of Legal, Aurora Sound Studios